3 Ways to quickly phone number on VNeID

How to change VNeID phone number, what are the ways to support users to change quickly and conveniently. Let’s read the article below with MISA meInvoice to understand the ways to change phone number on VNeID application.

Table of Contents Hide
1. Method 1: Change VNeID phone number on the application
2. Method 2: Call VneID switchboard 1900.0368 for support in changing phone number
3. Method 3: Change VNeID phone number at the police station of the commune or ward
4. Note about phone number on VNeID application
Phone number must be the owner’s
Phone number registered in another electronic identification account

Time to successfully change VNeID phone number

1. Method 1: Change VNeID phone number on the application
To change VNeID phone number on the application, users follow the steps below:

Step 1: Access the VNeID application to change the phone number (only change the phone number with VNeID application version 2.1.3 or higher). If you are using the old version, you need to update to the latest version to do this.

Step 2: After logging in, select “Settings” and click on “Change phone number”

access vneid change phone number

Step 3: In the change phone number section, click “Create new on request” and confirm by entering the passcode. Then read the instructions and click “I understand” to take a portrait photo on request.

enter passcode change phone number

Step 4: Hold the phone in front of you and follow the instructions on the screen to complete the portrait photo. Then the user enters the information “New phone number” and “Reason for changing phone number” , click “Confirm” to continue and complete by entering the OTP code sent to the phone for the system to confirm.

Enter new phone number information on vneid

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What is VNeID?
2. Method 2: Call VneID switchboard 1900.0368 for support in changing phone number
In addition to changing phone numbers on the VNeID application, users can call the hotline 1900.0368 following the steps below:

Step 1: Call hotline 1900.0368 for support.
Step 2: When the call is successfully connected, select “Keyboard” and press 4 to meet the operator and receive advice and support for changing your phone number.

VNEID phone number switchboard

Step 3: The operator checks the information related to the identification account and verifies the background information to ensure the information is correct. The user provides a new phone number so that the operator can support the change of the old phone number.

After receiving notification from the Ministry of Public Security via phone number about changing to a new phone number, users access the VNeID application and reactivate the account with the new phone number.