This means developing responsive websites, that is, websites that adapt to the screen they are being viewed on: website creation software usually offers resources for responsive editing of the web page. However, although to a lesser extent, there is also a portion of consumers who access stores through their native applications. For entrepreneurs BW Lists who want to venture into this field and create their own application, it is worth considering the use of low-code platforms , which make the process easier by allowing the development of the platform through a graphical interface, and not through the use of codes. . Finally, to create a simpler online operation, it is also possible to use WhatsApp as a sales channel.
Website creation software usually
Through the WhatsApp Business commercial account , the user can create a product catalog, in addition to establishing a customer service channel – he can even automate it with a chatbot – and, to finalize the interaction, promote a satisfaction survey . Main assets and problems of m-commerce Nearly two-thirds of people who shop online using Chad Email List mobile devices ranked ease of access as the top motivator for choosing support, followed by speed of transaction. The chart below shows the main factors that drive people to shop via mobile devices: Why people choose m-commerce On the opposite side, the main difficulties raised by respondents were concerns about digital security and slow page loading, as detailed in the art below.
The chart below shows the main
The difficulties of shopping in m-commerce When mentioning what could change the shopping experience via mobile devices, most respondents cited the simplification of steps to complete a purchase (28%). Consumer behavior when shopping on mobile devices Capterra investigated the use of a series of features typical of online shopping to understand how Brazilian consumers use them when purchasing products via mobile devices. More than half (60%) of Brazilian consumers said they usually create a user account in online stores when this option is available. Tip: For companies that keep user information, it is essential to use cybersecurity software to securely store data, in addition to following the guidelines of the General Law for the Protection of Personal Data (LGPD) for the collection and treatment of customer information.