There are still other ways of organizing and presenting the portfolio. Entrepreneurs can create a pamphlet in their graphic design program or assemble a digital menu –especially useful for restaurants– and share the material via message through a link management system , which allows to aggregate all relevant online addresses in a single link. of BW Lists business. Although in Brazil WhatsApp already allows transferring money through the application, the service is only valid for individuals, that is, it does not extend to commercial accounts – according to a company executive, the possibility of transferring through commercial accounts is still under analysis by the Bank.
After going through this whole
Central do Brasil (BC) , with no release date. Therefore, to complete the sale, payment can be made via instant methods such as Pix or using a payment link generat by a payment system . Research by Capterra on the adoption of Pix in Brazilian society reveals that 84% of respondents would change their payment method in online and physical Panama Email List stores if they discover that the establishment accepts payments via Pix, reinforcing the need for SMEs to invest in new payment methods to meet the demand of its customers. After going through this whole cycle, you reach the after-sales stage. It is at this point that the customer should be invit to evaluate all the service receiv. Once the communication channel is already establish, it is easier to ask for feedback, either through a questionnaire or a simple evaluation message.
The advantage of the WhatsApp satisfaction
At this point, the ideal is to create a research strategy that does not take time away from the consumer, nor does it force him to follow several steps to submit his review. The content received through the satisfaction survey via WhatsApp will provide input on the customer’s experience with your brand, in addition to allowing you to identify areas for improvement in order to optimize the company’s digital presence. How to do a satisfaction survey on WhatsApp The advantage of the WhatsApp satisfaction survey is that it is a low-cost, quick and direct strategy. There are two ways to create a survey on WhatsApp. The first is using research tools to create a form with questions that investigate the quality of the service provided (or the product sold, if this is the intention).
