Other factors whose direct impact is more visible – to gather consumer opinion on digital security, Capterra intervie 714 people, from all regions of the country (check the details of the methodology at the end of the text). When ask why they feel more BW Lists concern about digital security, among several options, the entry into force of the LGPD appears in last place (18%), behind elements such as the increase in cases of digital fraud (79%) and the series of personal data leaks in Brazil (75%). At the same time, also among a series of severity factors, consumers select “the company is not fully compliant with the LGPD” as the least serious item (6%), as detail in the image below.
Companies notice more requests
This result may be the result of a lack of knowledge, on the part of the population, of the LGPD requirements in relation to companies. The legislation seeks to protect citizens in relation to the use and processing of their personal data by companies and public bodies, applying penalties in case the entity does not comply with the rules. Companies notice Jamaica Email List more requests from customers about their data One of the great assets of the LGPD is to guarantee citizens the right to use and share their data. This means that the data subject can make requests to companies regarding the use of their data , such as requesting their correction or deletion. Capterra ‘s research identifi that, since the LGPD came into force, 71% of the SMEs interview said that their company’s customers began to ask for more information about the collection and treatment of their data.
SMEs interview said that their company
On the other hand, 22% report that there was no increase and 7% comment that they are not sure. Of those who receiv orders, the chart below shows the requests made by customers: As solicitações dos clientes sobre LGPD para as PMEs Another Capterra survey , carri out in October 2020, interview consumers about the LGPD and identifi that only 29% of respondents had already contact a company to address issues relat to the use of their personal data – most of them before entry. into force of the new law. In this same study, 8 out of 10 respondents said they would start to make more requests regarding their data with the entry into force of the legislation.