With q-commerce, speed is more important than price However, out of nine categories of products analyzed by the interviewees, for five of them the respondents said that delivery takes more than five days to arrive, as shown in the graph below. Most products are deliver in more than 5 days Obviously the type of merchandise and its purpose BW Lists directly influences the delivery time. While home and decoration products, which can include large utensils, are the ones that take the longest to reach customers’ homes (43% said that this type of product is usually deliver in more than 5 days), medicines and pharmaceuticals are those that arrive the fastest — 34% say they are typically deliver in less than an hour.
Most products are deliver
Therefore, the results collect by Capterra show that, in online shopping, expectation and reality do not seem to go together, and this is specifically evident by two facts: Almost all respondents (95%) report that they would like to Turks and Caicos Islands Email List reduce delivery times. In analyzing the acceptable delivery period for each type of product, most respondents indicat that they expect their orders to be deliver between one and two business days. Regarding the last information, the only exceptions were medicines and pharmaceutical products –for this type of product, most expect it to arrive in less than an hour–, and fitness products that, in most cases, are not purchas online.
Internet grocery shopping was one of the categories
Half want grocery deliveries within an hour The COVID-19 crisis has taken people off supermarket shelves and towards shopping on websites. This consumption habit seems to have been consolidat because, even with the easing of social distance, people expect fast deliveries to supermarkets. Internet grocery shopping was one of the categories that grew the most during the pandemic – the number of people who order online in supermarkets jump from 9% in 2019 to 30% in 2021 . After medicines and pharmacy products, the second category that people expect ultra-fast delivery in less than an hour is supermarket products. One out of two respondents think it’s acceptable for them to be deliver in less than an hour. Grocery items include butchers, produce and emporiums.
